T: 01947 603423
M: 07885650246
E: themiddleham@btinternet.com

Access Statement

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The Middleham is a warm and friendly Guest Accommodation, there are 10 steps leading to the front door with railings on both sides of the steps, to help with access. The Guest rooms are on three floors, the dining room and Guest lounge is located in the basement.

Pre-Arrival

Free WI-FI is available to all guests.
Bus and Railway station just a 10 minute walk away.
Telephone numbers available for local Taxi's.
Whitby town centre just 10 minutes walk away.
Nearest pubs are 5 minute walk away.
Nearest mobility scheme 10 minutes walk away on Church Street.
Mobility equipment hire 10 minutes walk away on Church Street.

Arrival & Car Parking Facilities

Car parking is on the road side, which is FREE to are guests and restricted to none guests.
West Cliff pay and display car park at the rear of the guest house.
Assistance is offered for carrying cases from car to bedroom.
Our contact telephone is displayed externally.
There is a bell to ring, located on the wall by the entrance of the front door, when accessing the building for the first time.
There is a bell in the hallway to ring for assistance should you require information or ironing facilities, etc.
Light are switched on by censer or five minuet time switches in main hall & landings.

Main Entrance & Reception

There are 10 steps leading to the front door.
Assistance is provided when carrying cases in to the building and up to the bedroom.
Additional keys to rooms are available on request.
Seating available in the lounge/reception.
Railings are in place on the outside steps.
Handrails are in place on all the staircase.

Public Areas - General (Internal)

Bedrooms are located on the first floor / second floor / third floor.
Dining Room / guest lounge are in the basement.
Carpets in hall stairs / landings and bedrooms.
Public areas – WC, in the basement.

Restaurant / Dining Room, & Lounge,

Dining Room is in the Basement.

The floor is wood.
There is ample room to move between the tables.
Tables can be arranged for easier access.
The chairs are armless.
We cater for Special dietary requirements.
Cereals etc are self service, but assistance is offered.
Cooked breakfasts and hot drinks are waiter service.
There are 5 ceiling light.

Guest lounge,

There are spot lights in ceiling.

Wood burning stove, (which is lit & maintaind by stafe only, during winter) 

Leather sofas & reclining chairs, One at each end.

T.V. & DVD.

Selection of drinking glasses for guest us.

Laundry.

The nearest laundry is 15 minutes drive away.

Outdoor Facilities.

There is a table & two chairs in the garden for guest to use.
The garden is below street level and there are three step down to the garden.

Shops.

Nearest shops are 5 minute walk away.

Leisure Facilities.

The Whitby Leisure Centre is 2 minute walk away.

West Cliff Attractions.

The paddling pool
Bumper boats
Crazy golf
Trampolines & go-karts
Pitch & put

Conference & Meeting Rooms, Banqueting, Clubs, Entertainment
Not available

Bedrooms

No bedrooms are suitable for wheelchairs.
Fire alarm is a very loud siren.
All guests are told the evacuation process on arrival, and are told that if they hear the fire alarm they are to assemble outside at the front on the other side of the road.
Our fire officer, would also knock on all bedroom doors in the event of the fire alarm sounding.
All TV's have remote controls.
All bedrooms have chairs or sofa.
All bedrooms are carpeted.
All bedrooms have main central light and bedside lights - some also have sealing Fan lights .
Are beds are single / twin / double / king-size / Supper king.
There is a cordless kettle in each bedroom which has a water indicator level.

Shower-room & WC [En-suite]

Doubles room are en-suite.

Twin room is en-suite.

Singe room is en-suite.

All flooring in en-suite's are nonslip.
All en-suites are equipped with a single size shower cubicle with electric showers.
All bedrooms have thermostatically controlled central heating radiators.

Additional Information

The Middleham is not suitable for people who require wheelchairs, due to the only entrance having 10 steps to the front door. For people who require walking sticks, it is possible, as there is a handrail, and assistance is offered. Contact Information.

Address:
The Middleham
3 Church Square
Whitby
YO21 3EG

• Telephone: 01947 603423
• Email: themiddleham@btinternet.com
• Website: www.themiddleham.com
• Hours of operation: check in from 02:00pm & departure by 10:30am
• Emergency number: 01947 603423
• Local equipment hire companies: Mobility services, Church Street 01947 825555
• Local accessible taxi numbers: Harrisons Taxi 01947 6006006

We welcome your feedback to help us continuously improve all aspects of your stay. If you have any comments or queries, please do not hesitate to contact us.

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